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General Terms & Conditions

General Terms and Conditions (GTC)


1. Scope

All supplies and services of "" are solely based on the following terms and conditions. If any provision is or becomes invalid, the remaining provisions shall remain valid. The invalid provision shall be replaced by the statutory provision. By placing an order the customer declares his agreement with our Terms and Conditions. Different conditions require our written consent.


2. Prices

The prices are displayed in Euro (EUR) and include the statutory VAT. Prices stated on the website at the time receipt of the order shall apply.


3. Delivery and delivery time

The purchaser places an order when he submits the completed order form to us. "" accepts the order despatch of goods. You will automatically receive a confirmation after sending the order to the specified email address. Deliveries are made to the customer's delivery address. Orders can be made depending on the time of receipt as soon as possible dispatch. Delivery will be made by post. The buyer can expect that the goods will be delivered within 5 - 14 working days. If an item should not be available at the time, the delivery can take over 14 working days. If a product is no longer available, we reserve the right not to supply these goods due to unavailability. We will inform you about this situation immediately.


4. Postage, shipping and delivery

The shipping costs are calculated automatically in your order. 

For delivery abroad, shipping costs depend on the product customs and other fees, as well as added duty in the country. These costs will be borne by the customer and must be paid directly to the competent authorities. We recommend to inquire in advance at the therefore responsible offices.

5. Payment

Orders are immediately payable. Advance payment to "" with credit card (Visa, MasterCard, American Express) and PayPal are accepted. Payment data details by credit card are encrypted. For prepayment buyers must be settled the bill immediately, otherwise, the order can be canceled by "".


6. Establishment of Contract

The presentation of products in the online shop is not a legally binding offer but a non-catalogue. By clicking the button "send order" you place a binding order in the basket of goods. The confirmation of your order takes place simultaneously with the acceptance of the order immediately after sending an automated e-mail. By means of this e-mail confirmation the purchase-agreement is concluded.


7. Returns and defects

Articles can be returned within 14 days of receipt - unused, undamaged and returned - in the original packaging. After expiration of the return period there is a binding sale and purchase. There will be - except for the return postage - no additional costs. We kindly ask you to always include the delivery order / invoice in order to process your returns immediately. In the event of return shipments, it is necessary to keep the receipt of the post with the barcode.

Complaints about delivery, material defects, wrong deliveries and quantity variances, as far as this can be determined by reasonable inspection, shall immediately, but not later than 14 days after receipt of the goods (including e-mail) be warranted. Shipping costs can not be refunded.


8. Improvements and changes

"" reserves the right to change products, which are used from the perspective of the manufacturer of quality improvement, also without prior notice. Slight deviations from descriptions and illustrations may differ.


9. Retention of title

The goods, until payment, are in full ownership of the company "".


10. Privacy Policy

All information necessary for the transaction will be saved in the Data Policy. It is obvious for us to keep your information confidential. We pledge to not share your information in any way with unauthorized third parties and to protect it from any unauthorized access. If you want to be informed through newsletters, special offers or new products by email, your email address will be saved for this purpose. The newsletter is free and can be canceled at any time.


11. Copyright

© "". All pages of our shop are protected by copyright. Copying of any kind represents a breach of copyright and will be prosecuted and liable for damages.


12. Right of revocation

You can cancel your contract within 14 days without giving your reasons by writing (eg letter, fax, email) or - by returning the goods before the deadline expires. The period begins with receiving  this notification, but not before receiving.

The revocation must be sent to



In case of an effective cancellation the mutually received goods are to be returned as well as any benefits (eg interest). In case you can not return the goods and benefits (eg benefits) in deteriorated condition or issue, you will be obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, as it is possible and common in a shop. Transportable items are to be returned at our risk. You have to bear the cost of return if the delivered goods ordered. Obligations to reimburse payments must be fulfilled within 30 days. The period begins when you send your cancellation or the goods, for us with their reception. 


13. Warranty

Swiss law is applicable. The jurisdiction is Kreuzlingen (TG) Switzerland.

Hauptstrasse 17

CH-8598 Bottighofen



CEO: Marius Keckeisen